GlaxoSmithKline Pharmaceuticals AR 2013 - page 11

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(f) Human Resources
2013 has seen a good progress in the key areas of the Human Resources function in
your Company i.e. Talent Management, Capability Building and Employee Engagement.
Your Company has been conferred the prestigious Confederation of Indian Industries (CII)
Award for “Significant Achievement in HR Excellence” in 2013. A team of trained assessors
from CII spent around 300 man-hours for evaluation, post submission of the application
document. The robustness of the assessing process continued through a review of
assessor findings by distinguished jurors. Your Company was rated amongst top 50 (41)
companies in India and also amongst the top 3 in the Drugs, Pharmaceuticals & Healthcare
segment in the Fortune magazine study of “India’s Most Admired Companies” in 2013.
Business Today in its “The Best Companies to Work For” also ranked your Company
amongst the top three among the pharmaceutical companies in India.
Talent Management practices have seen a continued investment in building the talent pipeline
across the business. The Management Trainees programme branded as ‘future leaders
programme’ has seen continued hiring in this area, like previous years, from key business
school campuses.
The Learning & Development plan has been in place to provide training inputs for
employees across functions and levels. They have addressed both skill and knowledge
gaps. Leadership programs continue with First Line Leaders program, Leading
Delivery for second line leaders and Leading Business for grooming people into senior
leadership roles.
Coaching continues to be an important leadership approach and your Company has
covered a significant population of its managers through the “Practical Coaching at the
Workplace” programme. In addition select leaders have attended a Job Plus Coaching
programme by which they have been trained and certified to coach key talent and other
employees.
Lecture series and other knowledge sessions have been conducted on the important
aspect of Employee Safety e.g. Driving Two Wheelers Safely. Wellness and Wellbeing services
provided employees with counselling opportunities on the day-to-day issues faced in life.
“PULSE” volunteering and “Orange Day” wherein employees are encouraged to contribute
to society saw good enthusiasm amongst the employees. PULSE is a volunteering
programme by which selected employees work with an NGO on projects for a span of
3-6 months while Orange Day sees employees going on joint field work with specific NGOs
for a day.
On the Industrial Relations front, your Company continues to share a cordial relationship with
the Unions and acknowledges the contribution of the Unions and the Employees towards
meeting the objectives of your Company.
(g) Supply Chain
Manufacturing
The India manufacturing operations continues its journey on the road-map and defined
long term strategy. Capacity expansion project of Eltroxin have been started at the Nashik
site. Your Company continues to work on building capacities through dual sourcing for key
products. The Nashik site is continuously building capabilities through productivity, OEE
improvements, recruitment of professionals, specifically in Quality, EHS and Manufacturing,
as well as recruitment of fresh diploma engineers on the shop floor. High speed Ointment
filling and packing line was installed and commissioned during the year. The Nashik site
continues to deliver for Government Tenders which are highly customised packs, and is
geared up for implementation of Serialisation requirements as mandated by Government for
Export products.
Manufacturing Excellence
The Nashik Site is working on various regional initiatives like operations excellence
programme, End to End Supply chain, performance management systems in line with Global
Manufacturing and Supply initiatives.
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